Product Warranties

Bird Barrier America, Inc. uses the finest materials available to insure long lasting protection. Our products are the best in the industry and deliver many years of bird-free solutions. No guarantees are stated as to the effectiveness of any Bird Barrier product. It is incumbent on the installer to make sure the correct products are installed. If the wrong product is put in the wrong place it will not deter birds. Bird Barrier’s technical staff is happy to consult with our customers to insure the best products are selected.

Bird Barrier’s warranty covers the following products for the following terms and conditions.

 

• Black StealthNet®

Ten years materials, workmanship and ultraviolet degradation limited warranty*.

 

• Stone (beige) StealthNet®

Three years materials, workmanship and ultraviolet degradation limited warranty*.

 

• StealthNet® Hardware

Stainless steel, five years against debilitating corrosion. Galvanized, two years against debilitating corrosion.

 

• Bird-Flite® Spikes

Five years against debilitating corrosion and ultraviolet degradation.

 

 

• Gutter-Point Spikes

Five years against debilitating corrosion and ultraviolet degradation.

 

• Dura-Spike®

Ten years against debilitating corrosion.

 

 

• BirdSlide™

Two years against debilitating ultraviolet degradation.

• Bird-Coil® and related hardware

Five years against debilitating corrosion.

 

• Birdwire® and related hardware

Five years against debilitating corrosion and ultraviolet degradation.

 

• Bird-Shock®

Five years against debilitating corrosion and ultraviolet degradation.

 

 

• Tree-Shock™

Five years against debilitating corrosion and ultraviolet degradation.

 

 

• Bird-Shock® Charger Units

Two years functionality if installed according to owner’s manual. Batteries one year.

 

 

• Daddi Long Legs®

Five years against debilitating corrosion and ultraviolet degradation.

 

 

• Eagle Eye®

One year warranty against mechanical failure and ultraviolet degradation.

 

 

• OvoControl®

No warranty.

 

 

• Optical Gel™

 
Bird Barrier Optical Gel and Optical Gel MAG offers a 2-year warranty.
 
Our white paper testing results state an Optical Gel disk will last between 2-4 years or longer when installed according to instructions. 
 
Warranty requires proper spacing of disks per instructions, proper pretreatment using Bird Barrier Dissolve-It as directed and a household grade bleach diluted to 10% for proper sanitizing. 
 
Bird Barrier Barrier Bond or White Lightning adhesives only for mounting disks directly to surface or use the Bird Barrier CLIQ or ZIP Mounts to surfaces only. (Optical Gel MAG does not require adhesive.)
 
Use  of any other products to prep, sanitize or glue mounts, or the improper spacing of disks voids the warranty. 
 
Proof of use for the above mentioned approved methods must be documented at the time of install are required when submitting warranty claim requests. 
 
 
 

• Adhesives

Products that utilize adhesive must be installed with Bird Barrier Bond: five year warranty, or E6100: one year warranty). Any substitute adhesive voids all warranties.

* StealthNet® Limited Warranty: StealthNet is warranted by Bird Barrier America, Inc., on a repair or replacement basis only, at its option, for the period of years as outlined above, after original purchase from Bird Barrier America, Inc., by an authorized distributor, or installation date by installer against any defects in materials and workmanship. All warranty replacements shall be free of cost during the warranty period. This warranty does not include damage caused by improper installation, natural disasters, abuse, misuse, negligence, modification, accident or improper handling. Upon presentation of a representative sample of the affected product along with proof of purchase Bird Barrier America, Inc. will either repair, replace or provide a comparable new product. In some cases the repairs shall be made to the netting while it is still installed; therefore the netting must not be removed from the treated area without written instructions from Bird Barrier America, Inc.

 

 

Replacement of any of the items listed above is at the discretion of Bird Barrier America, Inc.

THESE WARRANTIES CONSTITUTE ALL OF THE WARRANTIES WITH RESPECT TO THE SALE OF PRODUCTS INDICATED. BIRD BARRIER AMERICA, INC., EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND BIRD BARRIER AMERICA, INC., NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY LIABILITY IN CONNECTION WITH THE SALE OF THESE PRODUCTS. IN NO EVENT WILL BIRD BARRIER AMERICA, INC. BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGE WHETHER OR NOT FORESEEABLE. BIRD BARRIER’S WARRANTIES COVER PRODUCT REPLACEMENT ONLY. Product installation/re-installation costs are not covered in the product warranties.

Installation of products in a different manner than prescribed in our specifications, written or video instructions automatically voids all warranties. All claims must be submitted in writing and must contain a copy of the original invoice from Bird Barrier America, Inc. or an authorized distributor. Please direct all problems or claims in writing to:

Limited Product Warranty
Bird Barrier America, Inc.
20925 Chico Street, Carson, CA 90746, USA
(310) 527-8000 – Fax: (310) 527-8005

 

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